- "Couldn't register with SelfManager.ai's sign-in service"
- Our sign-in servers rest when nobody has used them for a while, and the first try wakes them. Wait about ten seconds and select Connect again.
- "…in a private beta that doesn't include this account yet"
- Your account isn't in the beta yet. It opens to everyone with a plan after the beta.
- "Your SelfManager plan isn't active…"
- Start or renew a plan in SelfManager. The 7-day free trial counts.
- "For your safety, sign in again to connect an app."
- Approving needs a sign-in within the last 10 minutes. Sign out, sign back in, and connect again.
- "Verify your email address first."
- Accounts made with an email and a password confirm their address once, from the email we sent.
- "SelfManager couldn't verify this app"
- Expected for apps other than Claude, Claude Code and ChatGPT. Continue only if you started the connection yourself.
- It doesn't connect at all
- Check the address: it starts with api., https://api.selfmanager.ai/mcp.
- Your app asks you to connect again
- A connection ends after 60 days without use, when you change your password or email address, or when you disconnect it in My Profile → Connected apps. A password or email change ends your personal API keys too. Connect again, or make a new key.
- "Too many requests in a minute."
- The limit is 60 requests a minute: of them, 10 searches, 10 that make, change, copy, move or delete whole tables, 20 single deletes, 10 pictures and 30 doc reads. Wait a moment and try again.
- "That's the most … your connected apps can make in a day"
- In a day, an account's assistants can make 5,000 calls in all. With its API keys, its connected apps can delete up to 100 things and 10 whole tables, copy or move 50 tables, set 50 deadlines for everyone, and mention 20 people. More the next day (UTC), or in SelfManager at any time.
- "That confirmation doesn't match this table as it is now"
- Something in the table changed after the assistant showed you what it holds, or the preview was for another table. Ask it to preview the table again.
- It won't delete or move a table
- Deleting, and moving a table to another day, need their own permission: remove SelfManager in your app, connect again, and tick "Also delete". It deletes one thing at a time (a whole table counts as one, after it shows you what is in it), and only in tables only you can see, except your own comments where you also ticked the box for tables other people can see. A table with docs also needs "Also read your docs" ticked.
- It won't show an image or a recording's words
- Seeing them needs its own permission: remove SelfManager in your app, connect again, and tick "Also see your images and voice recordings".
- It won't read a doc
- Reading docs needs its own permission: remove SelfManager in your app, connect again, and tick "Also read your docs". A scan, an old Office file (.doc, .xls, .ppt) or an .rtf has no text it can read, and docs are read when they are added: one added before SelfManager read docs has none until you add it again.
- It won't set a deadline on a shared table
- On a table other people can see, deadlines need the box for those tables: connect again and tick it. A deadline someone else set is changed only once you agree.
- It won't mention someone
- Mentioning people needs the box for tables other people can see. It can mention the table's owner and the people who joined it, by name: someone whose profile has no name, or whose name is an email address, can only be mentioned in SelfManager.
- It rewrote my journal by mistake
- Open that day in SelfManager, select the clock beside your Self message (or "Previous versions" under an empty one), and choose Restore. The line it replaces is kept too.
- It won't share a table
- That is by design. Sharing, inviting and roles stay in SelfManager.